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Effective Date: July 20, 2023

At TriStar Self Storage, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.tristarselfstoragetn.com (the “Website”) or use our services at any of our locations. By accessing our Website or utilizing our services, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: When you interact with our Website or use our services, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and mailing address. This information is necessary for us to process your inquiries, reservations, or payments efficiently.

1.2. Non-Personal Information: We may also collect non-personal information automatically when you visit our Website, including but not limited to your IP address, browser type, operating system, referring URLs, and browsing patterns. This data helps us analyze user behavior and improve our Website’s performance.

2. How We Use Your Information

2.1. Providing Services: We use your personal information to fulfill your storage rental reservations, respond to inquiries, and process payments. This information enables us to offer a seamless customer experience.

2.2. Communication: With your consent, we may use your contact details to send you service-related updates, promotions, or newsletters. You can opt-out of receiving such communications at any time by following the instructions provided in the communication.

2.3. Website Improvement: Non-personal information helps us enhance our Website’s functionality and content to better serve our users’ needs.

2.4. Legal Compliance: In certain cases, we may be required to collect, use, or disclose your information to comply with applicable laws, regulations, or legal proceedings.

3. How We Share Your Information

3.1. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business effectively. These service providers have access to your personal information solely for performing specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will ensure that the receiving party honors the terms of this Privacy Policy.

3.3. Legal Obligations: We may disclose your information if required to do so by law or if we believe that such action is necessary to protect our rights, property, or safety, as well as that of our users or the public.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to collect non-personal information, such as your browsing preferences. These technologies help us enhance your browsing experience and provide personalized content. You can adjust your browser settings to refuse cookies; however, this may limit some features of the Website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will strive to safeguard your data to the best of our abilities.

6. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children, and if we discover that we have inadvertently collected such data, we will promptly delete it.

7. Your Rights

You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated version on our Website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

TriStar Self Storage

info@tristarselfstoragetn.com

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. Thank you for trusting TriStar Self Storage with your privacy.